Claims
847 open · 94% auto-decided by agentic AI · median resolution 6.2 min
Updated 3 sec ago
AI auto-decided
94.2%
↑ 1.8pp
Median resolution
6.2 min
↓ 41%
Approval rate
87.4%
↑ 0.4pp
Claim NPS
+72
↑ 8
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Live
Claims queue
20 most recent · click any row for full AI trace
| Claim ID | Product | Customer | Amount | Decision | Status |
|---|---|---|---|---|---|
| CLM-GJK-52B8C76 | GoFood Auto-protect | Andi T. +62 820 ••• 5100 | Rp 87K | AI · 1.2s | Approved · paid |
| CLM-GJK-F0F0411 | GoRide Safe | Maya W. +62 821 ••• 5141 | Rp 1.2M | AI · 1.9s | Approved · paid |
| CLM-GJK-8F27BAC | GoPay Device | Rina K. +62 822 ••• 5182 | Rp 4.8M | AI · 2.6s | Human review |
| CLM-GJK-2D5F347 | GoSend Travel | Budi B. +62 823 ••• 5223 | Rp 480K | AI · 1.6s | Declined |
| CLM-GJK-CB96AE2 | GoRide Safe | Sari S. +62 824 ••• 5264 | Rp 1.2M | AI · 1.9s | Approved · paid |
| CLM-GJK-69CE27D | GoSend Travel | Dimas H. +62 825 ••• 5305 | Rp 480K | AI · 1.6s | Approved · paid |
| CLM-GJK-0805A18 | GoRide Safe | Putri A. +62 826 ••• 5346 | Rp 1.2M | AI · 1.9s | Approved · paid |
| CLM-GJK-A63D1B3 | GoFood Auto-protect | Joko L. +62 827 ••• 5387 | Rp 87K | AI · 1.2s | Human review |
| CLM-GJK-447494E | GoRide Safe | Lina D. +62 828 ••• 5428 | Rp 1.2M | AI · 1.9s | Approved · paid |
| CLM-GJK-E2AC0EA | GoPay Device | Bayu P. +62 829 ••• 5469 | Rp 4.8M | AI · 2.6s | Human review |
| CLM-GJK-80E3885 | GoSend Travel | Fitri R. +62 830 ••• 5510 | Rp 480K | AI · 1.6s | Approved · paid |
| CLM-GJK-1F1B020 | GoRide Safe | Reza M. +62 831 ••• 5551 | Rp 1.2M | AI · 1.9s | Pending docs |
| CLM-GJK-BD527BB | GoSend Travel | Nadia N. +62 832 ••• 5592 | Rp 480K | Human · 12 min | Approved · paid |
| CLM-GJK-5B89F56 | GoRide Safe | Eko T. +62 833 ••• 5633 | Rp 1.2M | AI · 1.9s | Approved · paid |
| CLM-GJK-F9C16F1 | GoFood Auto-protect | Citra W. +62 834 ••• 5674 | Rp 87K | AI · 1.2s | Approved · paid |
| CLM-GJK-97F8E8C | GoRide Safe | Aldi K. +62 835 ••• 5715 | Rp 1.2M | AI · 1.9s | Declined |
| CLM-GJK-3630627 | GoFood Auto-protect | Mega B. +62 836 ••• 5756 | Rp 87K | AI · 1.2s | Approved · paid |
| CLM-GJK-D467DC2 | GoSend Travel | Yusuf S. +62 837 ••• 5797 | Rp 480K | AI · 1.6s | Approved · paid |
| CLM-GJK-729F55D | GoRide Safe | Indah H. +62 838 ••• 5838 | Rp 1.2M | AI · 1.9s | Human review |
| CLM-GJK-10D6CF8 | GoSend Travel | Hadi A. +62 839 ••• 5879 | Rp 480K | AI · 1.6s | Approved · paid |